Medical devices are high quality medical products which are subject to the legal requirements contained in the German Medical Device Act (MPG) and European standards (MDD). By taking precautionary measures, operators can play a key part in esuring that medical devices can be operated safely and smoothly for the duration of their service life.
It is possible nonetheless that faults will occur or that functionality will be impaired as a result of improper handling (e.g. drop damage). In such cases, equipment needs to be repaired – something we can accomplish quickly and reliably in our central repair workshop in Hamburg. To help with troubleshooting in faulty medical devices, our expert hotline staff are available at any time. Due to the low incidence of errors, it is generally not neccessary for sales partners to set up a dedicated repair department.