Problems quick and efficiently solved
Technical support and advice
Notes on using our technical service
Our service is free of charge if one or more of the following conditions are met:
- You have a software care or maintenance contract that includes the free use of our hotline.
- It is a warranty case / error in our software.
- You have organisational questions about the processing of a service case.
Of course, our service is also available for other problems.
In this case, this service is subject to a charge and it will be invoiced as follows:
The first 30 minutes with 65,- Euro, thereafter each 10 minutes or part thereof with 20,- Euro.